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Privacy Policy

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Effective Date: September 26, 2026

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Shock Social LLC ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.shocksocialllc.com ("Website"). Please read this policy carefully. If you do not agree with its terms, please do not use the Website.

1. Information We Collect

Information you provide to us. We collect personal information that you voluntarily submit through forms on our Website or when you book a meeting with us. This may include:

  • Full name

  • Email address

  • Phone number

  • Business name and type

  • Marketing goals, requests, or project details

We do not collect sensitive personal information unless you choose to provide it.

Information collected automatically. When you visit our Website, we and our service providers may automatically collect certain information through cookies and similar technologies, subject to your consent where required. This may include your IP address, browser type, device information, pages visited, time spent on pages, referring website, and general location (such as city or region).

2. Cookies and Consent Management

We use Usercentrics, a consent management platform provided by Usercentrics GmbH, to manage your cookie and tracking preferences. When you first visit our Website, a banner will ask you to accept, reject, or customize the categories of cookies you allow.

Categories of cookies we use:

  • Essential cookies are necessary for the Website to function, such as security and remembering your consent choices. These cannot be switched off.

  • Analytics cookies help us understand how visitors use our Website so we can improve it. [Instantly, Facebook, Instagram, Meta, Google Analytics]

  • Marketing cookies help us measure advertising performance and show relevant ads on other platforms. [Instantly, Facebook, Instagram, Meta, Google Analytics]

Non essential cookies are only placed after you give consent.

Consent records. To document your choices, Usercentrics processes consent data, which may include your consent ID, the date and time of your consent, your consent choices, browser and device information, and an anonymized IP address. This data is stored to demonstrate compliance with applicable privacy laws. For more information, please review the Usercentrics privacy policy at https://usercentrics.com/privacy-policy/.

Changing your preferences. You can change or withdraw your consent at any time by clicking the privacy settings icon or link on our Website. You can also block or delete cookies through your browser settings, although some parts of the Website may not function properly as a result.

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and requests

  • Schedule consultations and provide digital marketing services

  • Send marketing communications (only with your consent)

  • Analyze and improve our Website and services

  • Measure the effectiveness of our advertising

  • Personalize your experience with Shock Social

  • Comply with legal obligations

We do not sell your personal information.

4. Legal Basis for Processing

If you are located in the European Economic Area, United Kingdom, or a similar jurisdiction, we process your personal data based on your consent (for non essential cookies and marketing communications), our legitimate interests (for operating and improving our Website and responding to inquiries), the performance of a contract (for providing services you request), and compliance with legal obligations.

5. Sharing of Information

We may share your information with:

  • Our internal team and contractors, solely for business operations and project fulfillment

  • Service providers who help us operate the Website, manage consent, analyze traffic, or communicate with you (such as our website host, Usercentrics, analytics providers, email platforms, and CRM tools)

  • Legal authorities when required by law or to protect our legal rights

All service providers are required to keep your data secure and use it only for the purposes for which we share it.

6. International Data Transfers

Some of our service providers may process data outside of your country of residence, including in the United States and the European Union. Where required, we rely on appropriate safeguards for these transfers.

7. Data Retention

We keep personal information only as long as necessary for the purposes described in this policy, or as required by law. Consent records are retained for the period needed to demonstrate compliance with applicable privacy laws.

8. Data Security

We use appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

9. Your Choices and Rights

You may:

  • Change or withdraw your cookie consent at any time through our privacy settings

  • Opt out of marketing emails using the unsubscribe link in our messages

  • Request access to, correction of, or deletion of your personal data

  • Request a copy of your data in a portable format

To exercise these rights, contact us at contact@shocksocialllc.com. We will respond within the timeframe required by applicable law.

Depending on where you live, such as California, other US states with privacy laws, or the European Union, you may have additional rights, including the right to opt out of targeted advertising and the right to lodge a complaint with a data protection authority. Where required by law, we honor Global Privacy Control signals sent by your browser.

10. Third Party Links

Our Website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Children's Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised Effective Date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Shock Social LLC
Snellville, Georgia
Email: contact@shocksocialllc.com
Phone: +1 (470) 207 4895

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